Frequently Asked Questions
Everything you need to know about our high-performance tactical apparel.
What makes ThruDark gear different from standard outdoor apparel?
Our gear is designed and tested by former Special Forces operators. We use elite-grade fabrics like Cordura and Dyneema to ensure maximum durability in the most extreme environments on Earth.
How long does shipping take for international orders?
We offer worldwide shipping. International orders typically arrive within 3-7 business days via our premium courier partners, depending on your location and customs processing.
What is your returns and exchange policy?
We offer a 28-day return policy for all items in original, unworn condition with tags attached. You can initiate an exchange or a full refund through our online returns portal.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. Our technical apparel is generally an 'athletic fit'; if you intend to wear multiple layers underneath, we recommend sizing up.
Are your products covered by a warranty?
Yes, we stand by our craftsmanship. All ThruDark products come with a limited warranty against manufacturing defects in materials and workmanship.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options such as Klarna and Clearpay to help you spread the cost of your investment.